FAQ
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FAQ

  • Q Is it expandable later?

    A Yes. Many residential systems support modular expansion so you can increase capacity as needs change.
  • Q What information do you need to size my system?

    A

    Send us:

    1. Your critical loads list (device name + power rating)

    2. Desired backup duration (hours)

    3. Whether you have solar (kW) and your grid type (single/three-phase)

  • Q On-grid, off-grid, or hybrid modes—what’s the difference?

    A
    • On-grid (grid-tied): Works with the grid, may limit export based on policy

    • Off-grid: Independent microgrid operation (requires proper configuration)

    • Hybrid: Uses grid + solar + battery, supports backup and energy optimization

  • Q Can it work without solar?

    A

    Yes. The system can provide backup using grid-charged batteries. Solar is optional and helps extend runtime during longer outages by recharging the battery in daylight hours.

  • Q How long can it run typical home loads?

    A

    Runtime depends on the average load (kW) and battery capacity (kWh). As a rule of thumb:
    Runtime (hours) ≈ Battery (kWh) ÷ Average Load (kW)
    Example: 10kWh battery with 1kW critical load ≈ 10 hours (minus conversion losses).

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